Last updated: 11 October 2026
Delivery charges
Delivery is free on orders over £249 (before VAT). Below that, delivery is £5.00 per order. The charge is always shown in your basket and at checkout before you pay.
Delivery times
Each product page shows its own dispatch time (usually 2-10 working days). As a guide:
| Product | Typical time |
|---|---|
| Made-to-measure blinds | 7–10 working days |
| Skylight blinds | 5–7 working days |
| Carpets, LVT and laminate flooring | 5–7 working days |
| Underlay and accessories | 3–5 working days |
Working days are Monday to Friday, excluding bank holidays. If your order contains different types of product, they may arrive separately. We deliver to UK addresses; please contact us before ordering for the Highlands, islands or Northern Ireland.
You’ll receive an email when your order is confirmed and when it is on its way, and you can check progress at any time on Track your order.
When your order arrives
Please check your order as soon as it arrives and tell us within 48 hours about anything damaged, missing or not as ordered – a photo helps us sort it out quickly. Carpets and flooring are heavy: someone will need to be at home to receive them.
Returns – standard items
For items that are not made to measure, you can cancel your order within 14 days of delivery under the Consumer Contracts Regulations, and we accept returns of unused items in their original packaging within 30 days. Tell us first by email (info@titanblinds.co.uk) or phone (+44 7788 569222) with your order number. Unless the item is faulty, return postage is at your cost. We refund the item price (and the original delivery charge when you return the whole order within 14 days) within 14 days of receiving the goods back.
Made-to-measure and cut-to-size products
Blinds made to your sizes, and carpet or flooring cut to your measurements, are made specially for you. As the law allows, they cannot be cancelled or returned once production has started, unless they are faulty or not as ordered. Please double-check your measurements – our measuring guides help, or book a free home visit and we’ll measure for you. If we measured, we take responsibility for the sizes.
Faulty or incorrect items
Your statutory rights are not affected. If something is faulty or not what you ordered, contact us and we’ll repair, replace or refund it, and cover any return costs.
Contact us
Email info@titanblinds.co.uk or call +44 7788 569222. Complaints: complaints@titanblinds.co.uk.